1 reviews | Active since Nov 2016

19 Oct 2017, 18:49

unclaimed benefit

My mother is still waiting 8 months later ref number 94160, m ********** 6 spoke to praising, pamela rochelle ***........ bad service terrible service my mom is old how long must she wait while you people miss placed emails or not reading it

0
Replies (2)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply20 Oct 2017, 08:44
Official

Dear jan-senekal,

Thank you for taking the time to advise us of the service levels that you encountered.

I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.

As discussed, please note that I will investigate into your query and provide feedback with the contact details provided.

Kind Regards,

Kusha Naidoo

Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply20 Oct 2017, 08:46
Official

Dear jan-senekal,

Thank you for taking the time to advise us of the service levels that you encountered.

I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.

As discussed, please note that I will investigate into your query and provide feedback with the contact details provided.

Kind Regards,

Kusha Naidoo