SB
Sylvia B
1 reviews | Active since Jul 2021
17 Oct 2025, 14:03
UNAUnacceptable Service, Broken Promises and Endless Delays — Alexforbes Is Failing Their Clients submitted my withdrawal claim to Alexforbes on 8 June 2025. Despite multiple follow-ups on 10 July, 20 July, 18 August, 1 September, and 19 September, there
Unacceptable Service, Broken Promises and Endless Delays — Alexforbes Is Failing Their Clients submitted my withdrawal claim to Alexforbes on 8 Aug 2025. Last day of work. Despite multiple follow-ups and email after email. There has been no resolution. And no communication has been received since.. This is false adverti*****t. 8ste Augustus 2025 *** *** Rodger Wayne van Wyk ***
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Alexander Forbes Financial Services's replyOfficial
17 Oct 2025, 14:24Dear Sylvia,
At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint.
We will investigate your complaint and provide feedback on the contact details provided.
Regards
Alexforbes Customer Experience
Alexander Forbes Financial Services's reply17 Oct 2025, 14:24
Official
Dear Sylvia,
At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint.
We will investigate your complaint and provide feedback on the contact details provided.
Regards
Alexforbes Customer Experience