YD
Yolanda D
1 reviews | Active since Jul 2024
01 Jun 2025, 09:37
Unable to use my profile
I have been experiencing the “something else ent wrong” error since the day I created my profile, logged a couple of requests for assistance with no success
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Replies (1)
Alexander Forbes Financial Services's replyOfficial
02 Jun 2025, 08:46Dear Yolanda, At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalations
Alexander Forbes Financial Services's reply02 Jun 2025, 08:46
Official
Dear Yolanda, At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalations