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molefe.sefatsa molefe.sefatsa
1 reviews | Active since Jan 2015
07 Sept 2024, 11:59
Unable to track withdrawal claims
I have a claim that’s ongoing but now I can’t track it on the website because only 2 pot claims are allowed. Can you please update me on how that is going and when can I expect my withdrawal funds.
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Alexander Forbes Financial Services's replyOfficial
09 Sept 2024, 06:27Dear Molefe
At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply09 Sept 2024, 06:27
Official
Dear Molefe
At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations