Unable to provide answers to simple questions.

<p>I was contacted by a lady by the name of Pinkey who works for a tracing agency. She informed me that I have unclaimed benefits due to me. She subsequently sent me forms to complete in order for the money to be transferred into my account. I enquired as to how much was owing to me and she then suggested that I contact the unclaimed benefits department at Alexander Forbes. After speaking to numerous people I was eventually told what the amount was. I then asked how much the original short payment was and how much interest was accumulated over the period of +- 19 years and to my disbelief no one could provide me with an answer. I was told to complete the form sent by Pinkey at the tracing company and after the money was paid into my account I would receive a statement with the relevant information. This is unacceptable. How can they expect me to sign a form accepting this as a full and final settlement without all the relevant information? I want to know how much I was shortpaid when I left the company that I worked for at the time as well as the interest accumulated each month from then to date. It is my money and I am entitled to a complete and up to date statement with all the relevant information.</p>