MI
Mariska I
1 reviews | Active since Sept 2024
25 Sept 2024, 14:40
Twopot withdrawal status
I do not even want to rate AlexForbes because their services is beyond very poor. I have called their offices I have emailed and yet have not receive any response. I don't get any update on my claim withdrawal status. It has been on a grey line for 10 days. I have app**** on the 7th September yet no response or communication. I'm disappointed with their service delivery!!
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Alexander Forbes Financial Services's replyOfficial
26 Sept 2024, 12:32Dear Mariska
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalation
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalation
Alexander Forbes Financial Services's reply26 Sept 2024, 12:32
Official
Dear Mariska
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalation
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalation