AK
Amanda K

1 reviews | Active since Dec 2012

27 Sept 2024, 07:59

Two- Pot withdrawal Payment

Still not sign of my two-pot payment 20 days later. No response on emails!

0
Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply27 Sept 2024, 11:27
Official
Dear Amanda,
 At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.   We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.  We will investigate your query and provide feedback with the contact details provided.     Kind Regards Customer Insights and Escalation