NM
Nthabiseng M
1 reviews | Active since Oct 2024
02 Oct 2024, 10:29
Two Pot Withdrawal
I have made a withdrawal on the Savings Two pot on the 15th of September. When I track my claim,its going slowly and stuck on Payment for over 5 days.
I am not happy with the service, from such a Reputable Institution.
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Replies (1)
Alexander Forbes Financial Services's replyOfficial
02 Oct 2024, 12:06Dear Nthabiseng
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply02 Oct 2024, 12:06
Official
Dear Nthabiseng
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations