MS
Masixole S
1 reviews | Active since Sept 2023
20 Sept 2024, 10:42
Two pot system claim
I app**** for my Two pot savings on the 4th September 2024 till to date my tracker stuck at Claim registered for 12 days where's those I helped to withdraw week later they have received the funds and I don't buy this nonsensical explanation of 20 working days which does not apply to everyone.
Helpful (0)
Replies (2)0
Replies (2)
Alexander Forbes Financial Services's replyOfficial
20 Sept 2024, 13:22Dear Masixole
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalations
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalations
Alexander Forbes Financial Services's reply20 Sept 2024, 13:22
Official
Dear Masixole
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalations
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalations
MS
Masixole S's updateReviewer Update
20 Sept 2024, 13:27We have been alerting you on various platforms to inform you about the oldest applications that you have buried and entertaining new applicants why don't you look on the dates of applications first and deal with them in that order??
MS
Masixole S's update20 Sept 2024, 13:27
Reviewer Update
We have been alerting you on various platforms to inform you about the oldest applications that you have buried and entertaining new applicants why don't you look on the dates of applications first and deal with them in that order??