AM
Azwinndini M
1 reviews | Active since Sept 2024
03 Sept 2024, 09:13
Two Pot system
These guys had plenty of time to ready their portal for savings pot withdrawal instead they spend time trying to convince people not to withdrawal. self-appointing themselves as financial advisors. I was previously with Sanlam I do not know why my company had to move us to this company. No communication whatsoever. They also lie and say expect delay the system is slow. but in fact the system is not working at all.
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Alexander Forbes Financial Services's replyOfficial
03 Sept 2024, 09:17Dear Azwinndini,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalations
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalations
Alexander Forbes Financial Services's reply03 Sept 2024, 09:17
Official
Dear Azwinndini,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalations
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalations