GW
Gary W
1 reviews | Active since Dec 2010
30 Jan 2026, 13:54
Two Pot Claims Slow
Alexforbes is going to have to sort out how the two pot claims get paid out. Other companies are donig it in 4 business days. Sars direcctives have been issued but yet it has taken a number of days for payment to happen.
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Replies (2)
Alexander Forbes Financial Services's replyOfficial
30 Jan 2026, 16:09Dear Gary
At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint.
We will investigate your complaint and provide feedback on the contact details provided.
Regards
Alexforbes Customer Experience
At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint.
We will investigate your complaint and provide feedback on the contact details provided.
Regards
Alexforbes Customer Experience
Alexander Forbes Financial Services's reply30 Jan 2026, 16:09
Official
Dear Gary
At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint.
We will investigate your complaint and provide feedback on the contact details provided.
Regards
Alexforbes Customer Experience
At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint.
We will investigate your complaint and provide feedback on the contact details provided.
Regards
Alexforbes Customer Experience
GW
Gary W's updateReviewer Update
25 Feb 2026, 09:27The issue was resolved, thank you
GW
Gary W's update25 Feb 2026, 09:27
Reviewer Update
The issue was resolved, thank you