DT
Dumazile T

1 reviews | Active since Apr 2023

01 Nov 2024, 11:20

Two pot claim being rejected

They are refusing to make a re-submission for my two pot claim

0
Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply01 Nov 2024, 12:12
Official
Dear   Dumazile,

At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.  
 
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. 
 
We will investigate your query and provide feedback with the contact details provided.   
  
Kind Regards 
Customer Insights and Escalations