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Progress M
1 reviews | Active since Jan 2020
03 Oct 2024, 09:10
two pot
I am so disappointed in alex forbes, i claimed my two pot on the 05-09-2024 and there is no progress, the status is still on assessment. when i try to call them they don't even pick up calls. yesterday i was on hold for 45 minutes until i hang up.
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Replies (2)
Alexander Forbes Financial Services's replyOfficial
03 Oct 2024, 14:34Dear Progress
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply03 Oct 2024, 14:34
Official
Dear Progress
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
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Progress M's updateReviewer Update
03 Oct 2024, 15:54there is still no progress on my claim. you guys are replying everyone with same message . you don't read our complains, you just copy and paste same reply. i want you to explain what is going on with my claim
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Progress M's update03 Oct 2024, 15:54
Reviewer Update
there is still no progress on my claim. you guys are replying everyone with same message . you don't read our complains, you just copy and paste same reply. i want you to explain what is going on with my claim