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Mbongeleni M
1 reviews | Active since May 2024
12 Oct 2024, 23:43
Two pot
Every time when I apply for 2 pot it keep saying they are loading my information for 48 hours it been a month now when I try to call no luck from your side please help me our
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Alexander Forbes Financial Services's replyOfficial
14 Oct 2024, 15:27Dear Mbongeleni
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply14 Oct 2024, 15:27
Official
Dear Mbongeleni
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations