MA
Magnus A
1 reviews | Active since Mar 2009
26 Nov 2025, 12:46
Twice requested assistance via email without a reply.
Twice requested assistance via email without a reply. I need help to understand something about my account and no one is answering my emails. I've initiated a conversation from AFOnline as well as from an old reference number that i used a year ago but no answer. I Kindly request that someone contact me urgently via email.
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Replies (1)
Alexander Forbes Financial Services's replyOfficial
27 Nov 2025, 08:52Dear Magnus,
At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint.
We will investigate your complaint and provide feedback on the contact details provided.
Regards
Alexforbes Customer Experience
Alexander Forbes Financial Services's reply27 Nov 2025, 08:52
Official
Dear Magnus,
At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint.
We will investigate your complaint and provide feedback on the contact details provided.
Regards
Alexforbes Customer Experience