SR
Siphumelele R
1 reviews | Active since Mar 2022
26 Jul 2024, 08:39
Transfer and withdrawals takes FOREVER
Transfers from fund to fund and withdrawals take FOREVER. Poor customer services experience ALWAYS.
Helpful (0)
Replies (1)0
Replies (1)
Alexander Forbes Financial Services's replyOfficial
26 Jul 2024, 09:29 Dear Siphumelele
At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service.
Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service.
Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply26 Jul 2024, 09:29
Official
Dear Siphumelele
At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service.
Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service.
Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations