LM
Luyanda M
1 reviews | Active since Apr 2016
16 Jan 2025, 11:15
TRANSFER
I am highly disappointed in the service and feedback regarding the transfer of the remaining portion of my pension fund. I received an email from Chastry stating Sars declined the tax application. I'm confused as to why there is tax application for transferring funds internally!!!I am worried about how all this is being handled and I want the remaining funds paid to me because it should be a mission to move from one of your funds to the other.
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Alexander Forbes Financial Services's replyOfficial
16 Jan 2025, 11:50 Dear Luyanda ,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation
Alexander Forbes Financial Services's reply16 Jan 2025, 11:50
Official
Dear Luyanda ,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalation