training needed for staff to actually reply on email.

by far the worst financial department to invest money. from admin to management ignore emails. would never say its a private sector, get better service at government

Wouldit be possible to please provide me with an update. I really do not understand the reason it is so difficult for Alexander Forbes to provide updated feedback or to reply on e-mail. Payments has been send to the admin department to process the payment on the 13th of October. Multiple emails was send to the admin department for feedback with no reply. Last week I was informed that my banking details are unclear, and if I send it payment would be done. After that it was e-mail after e-mail requesting for new documentation to be send. Last week Friday I was informed that all documentation was in order and that it payment would be done. Friday afternoon I received another e-mail advising that more documentation was needed, this was send and have not had any feedback.

Would it possiblefor an update on the matter.