MR
Maria R
1 reviews | Active since Sept 2015
25 Sept 2015, 12:31
TOO DISGUSTED !!!
I was contacted by the ICTS early June 2015 stating I should submit documents with regards to an unclaimed benefit. Alexander Forbes confirmed receipt of all the correct paperwork on 15 June 2015 and today after numerous fruitless calls to their call centre I sit here writing this complaint whilst holding onto their line for more than 30 minutes!!!! <br> Surely I am wasting my time and energy chasing an unknown sum of money which is rightfully mine. <br> I expect to get the same standard response to this complaint and look forward to posting a compliment regarding their follow up on this..... don't hold your breath !<br>
Helpful (0)
Replies (1)0
Replies (1)Alexander Forbes Financial Services's replyOfficial
25 Sept 2015, 13:01Hello Noncicredo,
Thank you for taking the time to advise us of the delays in you claim.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
Please note that I will investigate into your query and provide feedback with the contact details provided.
Kind Regards,
Kusha Naidoo
Thank you for taking the time to advise us of the delays in you claim.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
Please note that I will investigate into your query and provide feedback with the contact details provided.
Kind Regards,
Kusha Naidoo
Alexander Forbes Financial Services's reply25 Sept 2015, 13:01
Official
Hello Noncicredo,
Thank you for taking the time to advise us of the delays in you claim.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
Please note that I will investigate into your query and provide feedback with the contact details provided.
Kind Regards,
Kusha Naidoo
Thank you for taking the time to advise us of the delays in you claim.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
Please note that I will investigate into your query and provide feedback with the contact details provided.
Kind Regards,
Kusha Naidoo
