JO
Jodie O

1 reviews | Active since Apr 2017

12 Nov 2018, 09:05

Tired of waiting

Why is it that the call centre can never give you a straight answer. I have sent emails from the website and nobody has contacted me back. When I call, I keep being told by the call centre that I should call back next week, they are busy processing my application. I just want to know when will I receive my payment.

0
Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply12 Nov 2018, 09:09
Official
Good day Jodie,

Thank you for bringing this matter to our attention.

We apologise for the service you've experienced.

We are investigating this matter and will be in contact with you via the details provided.

Kind Regards

Bengy Marais