This is how things probably workd in 1652...

<p>I've been struggling since 16 May to "link my account" and I've had a myriad of excuses...</p> <p> </p> <p>Logged tickets via various sources and ZERO feedback from most. </p> <p> </p> <p>Even though I stated my issue I received and email 7 DAYS LATER asking me what the issue was... I rep**** immediately and waited another 9 days for someone to call me back. Couldn't take call so I called the number they left on voicemail and it's an inbound call centre!!!!<br /><br />Now the lady tells me I need to send an email containing just about my whole life story so they can link my account to my profile!!</p> <p> </p> <p>How can a company like AF operate like this in today's day & age... My profile has my ID and so does my new company product... just link it! Or call me and let's do it in 15 secs. But expecting me to draft a long mail with special requirements in subject etc... Jan van Riebeeck probably had to do that in 1652... <br /><br />If you want to compete with proper businesses like Alan Gray you need to get your stuff together AF!</p>