TM
Thulisile M

1 reviews | Active since Apr 2022

26 Apr 2022, 01:18

This company does not want to pay and communicate. You follow them around for something they should have communicated and they would still not communicate

This company looks for every reason not to pay to dependents. My sister’s daughter was meant to receive a monthly allowance until she was 24 while studying she is not doing well in school as she is a slow learner n this company never cared about all of that they cancelled paying her because she was upgrading her Matric (three subject ) which in my knowledge is studying. They said since it part time they won’t pay. She really needs the money and throughout high school we used to beg n send number of emails to get them to pay every year we had to send an email saying why she behind in grades. With all the proof that she never dropped out of school they still do want to pay her. I hope such companies could shut down people can not die thinking their kids are taken care of and big companies benefit while kids suffer in hunger and poverty

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Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply26 Apr 2022, 10:32
Official
Dear Thulisile 
 
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.  
 
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
 
We will investigate your query and provide feedback with the contact details provided.   
  
Kind Regards
Client services 
AAAA-4310