BP
Brenda P
1 reviews | Active since Apr 2013
21 Aug 2025, 11:27
They have not submitted the correct directive to Sars and now I am owing Sars and being harassed
They have not submitted the correct directive to Sars and now I am owing Sars and being harassed . I contacted them numerous times regarding this they were confused . I had to bring it to their attention and now they tell that I owe them 70k for not being taxed properly . They are *********** and useless staff .i do not give Sars directive they do . Why am I held accountable for something that was an error from their staff members
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Alexander Forbes Financial Services's replyOfficial
21 Aug 2025, 12:26Dear Brenda
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply21 Aug 2025, 12:26
Official
Dear Brenda
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations