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Tshepiso T
1 reviews | Active since Aug 2024
23 Aug 2024, 08:38
There has not been any payment made since our retrenchment in June now its August now
There has not been any payment made since our retrenchment in June now its August now. But they only payout one person because they have lodged a complain which is not fair because we all submitted at the same time and we have children and families that depend on us with our money. We also have debit orders
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Alexander Forbes Financial Services's replyOfficial
23 Aug 2024, 08:44Dear Tshepiso,
At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply23 Aug 2024, 08:44
Official
Dear Tshepiso,
At Alexander Forbes, our clients are important to us, and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations