TM
Thembile M
1 reviews | Active since Jun 2025
29 Jul 2025, 11:33
Thembile Mokoni
Ref. CCCI-1787 Member number M*** I've been waiting for my provident fund money, i don't get any response from Alexander forbs. Last they said the claim was payable last monthend...thank you Thembile Mokoni
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Alexander Forbes Financial Services's replyOfficial
29 Jul 2025, 12:43Dear Thembile, At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalations
Alexander Forbes Financial Services's reply29 Jul 2025, 12:43
Official
Dear Thembile, At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalations