SC
Susan C
1 reviews | Active since Jul 2023
12 Jul 2023, 14:17
The Worst service ever
Someone please contact me asap I have sent emails and calles with no assistance. This is the worse service ever. I called 2 weeks back the lady who answered said we have received your documents payout takes 4-6 weeks GUESS WHAT this is the 6th no call , no email. NOTHING. THIS COMPANY SHOULD JUST SHUT DOWN.PAY MONEY. IF NO ONE HAS CONTACTED BY CLOSE OF BUSINESS TODAY I AM REPORTING THIS TO THE OMBUDSMAN 😡😡😡😡😡😡😡😡😠😠😠😠😠😠
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Replies (1)
Alexander Forbes Financial Services's replyOfficial
12 Jul 2023, 15:33Dear Susan
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply12 Jul 2023, 15:33
Official
Dear Susan
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations