RW
Roxanne W
1 reviews | Active since Apr 2022
25 Oct 2023, 09:40
The Worst Service Ever.
Alexander Forbes Is The Worst Ever After they give me the Run around With a Notice Of Registration.I urgently Submitted On Monday They Feel There’s No Urgency For my Money.I follow-up on my Claim Today They only Submitted my Letter to SARS Yesterday and keep on telling me about 48 hours After sending me a mail in black and white that All SARS matters is in order.And they don’t provide Feedback you have to phone them.
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Replies (1)
Alexander Forbes Financial Services's replyOfficial
25 Oct 2023, 10:05Dear Roxanne
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply25 Oct 2023, 10:05
Official
Dear Roxanne
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations