MM
Malakiwe M
1 reviews | Active since May 2019
16 May 2019, 10:05
The worst service ever.
I'm highly upset with Alexander Forbes.
I resigned in 18 March 2019 and their turnaround time is within 4 weeks. As I speak I am still not paid my withdrawal pension.
I'm told the same thing daily call us again in five day. Your money has been disinvested. We are awaiting a directive. SARS does not take that long to issue a directive.
Your service has exceeded it's time frame and highly disappointed.
Helpful (0)
Replies (1)0
Replies (1)
Alexander Forbes Financial Services's replyOfficial
16 May 2019, 10:09Dear Malakiwe M
Thank you for taking the time to advise us of the delays in your claim.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
I will investigate into your query and provide feedback with the contact details provided.
Kind Regards,
Client Services
KN
Thank you for taking the time to advise us of the delays in your claim.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
I will investigate into your query and provide feedback with the contact details provided.
Kind Regards,
Client Services
KN
Alexander Forbes Financial Services's reply16 May 2019, 10:09
Official
Dear Malakiwe M
Thank you for taking the time to advise us of the delays in your claim.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
I will investigate into your query and provide feedback with the contact details provided.
Kind Regards,
Client Services
KN
Thank you for taking the time to advise us of the delays in your claim.
I hereby acknowledge receipt of your complaint and apologise for the inconvenience caused.
I will investigate into your query and provide feedback with the contact details provided.
Kind Regards,
Client Services
KN