The worst experience I have ever had

<p>I have had a Provident Fund with Old Mutual before, and they have provided me with nothing short of prompt, efficient service. This time my Provident Fund was with Alexander Forbes, and it is the most excruciating experience.</p> <p> </p> <p>They constantly find excuses not to pay me out, and don't take the time to provide me with clear communication. I have to follow up daily to get an update on information I send through to them, requested by THEM.</p> <p> </p> <p>Alexander Forbes, take a page out of Old Mutual's book. Actually - employers should just go forward with Old Mutual altogether. Client service and retention is not important to Alexander Forbes - and they are not willing to even try to accommodate clients.</p>