CP
Christo P
1 reviews | Active since Mar 2023
10 Oct 2023, 12:52
The worst definitely will not deal with them again.
The worst experience. I was sent forms borrowed money to have it printed and then scanned and sent it. Then I was begging on Facebook and email to ask them to let me know if they got it. Then yesterday I get a email to say that the person sent me the wrong batch of forms and the sent me another batch. Where must I find money now to print this new forms and scan it.
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Replies (1)
Alexander Forbes Financial Services's replyOfficial
10 Oct 2023, 14:03Dear Christo
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply10 Oct 2023, 14:03
Official
Dear Christo
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations