TM
Tshepiso M

1 reviews | Active since Oct 2024

14 Oct 2024, 18:53

Thank you so much Amu - complaints department

Thank you for the great service from Amu in the complaints department, I have called multiple times out of frustration with the 2pot claim but she was willing to listen and also provide clarity with the delay on my claim

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Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply16 Oct 2024, 16:31
Official
Dear Tshepiso , 

Thank you for taking the time to send us a Compliment, we appreciate you taking the time to share this positive feedback with us. We are delighted to hear that you are happy with the service received.

I will be sure to pass along your kind words as it helps when we know that we have truly made a difference to those we serve each and every day.
 
Kind Regards,
Customer Insights and Escalations