MM
Mafetane M
1 reviews | Active since Apr 2023
05 Apr 2023, 10:21
Terrible Service, The worst I’ve ever experienced with any service provide
Terrible Service, the worst I’ve ever experienced.
It’s very clear from reading all the comments made here that Alex Forbes treats their customers with the utmost disrespect and disregard. It’s appalling how one has to follow up a million times on a claim that was supposedly only meant to take not more than 10 working days. I would never invest with them.
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Replies (1)0
Replies (1)
Alexander Forbes Financial Services's replyOfficial
05 Apr 2023, 10:46Dear Mafetane
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply05 Apr 2023, 10:46
Official
Dear Mafetane
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations