LB
Lavina B

1 reviews | Active since Jan 2014

11 Apr 2022, 13:09

TERRIBLE SERVICE

I AM REALLY REALLY UPSET WITH ABSOLUTELY NO DAM RESPONSES FROM ALEXANDER FORBES WITH REGARDS TO MY WITHDRAWAL CLAIM.I TRIED CALLING THEM OVER 4TIMES TODAY THE 11TH APRIL. ALL I HEAR IS AN AUTOMATED VOICE WITH A LADY SPEAKING THE EXACT SAME THINGS WHICH ANNOYED ME EVEN MORE. I EVENTUALLY GOT THROUGH ONCE AND SPOKE TO A GUY, AND HE TOLD ME HE WILL GET A LADY TO CALL ME BACK EVENTUALLY I GOT TIRED OF WAITING AND TRIED CALLING AGAIN AND EVENTUALLY SPOKE TO DALUXOLO (NOT SURE IF CORRECT SPELLING) I SPOKE TO HER FOR A LITTLE WHILE AND THEN THE CALL GOT CUT OF AND SHE DIDNT EVEN BOTHER CALLING ME BACK. THEIR SERVICE IS RIDICULOUS, AND I HAVE SENT THROUGH MY CLAIM IN MARCH. WORST OF IT WAS THAT AUTOMATED LADY SAYING THE SAME DAM THING OVER AND OVER AGAIN😔

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Lavina B's update11 Apr 2022, 13:19
Reviewer Update
WHY THE HECK IS IT SOOOO HARD TO GET OUR MONEY FROM ALEXANDER FORBES WHEN WE HAVE PAID FOR IT FOR ALL THESE YEARS WORKING, AND WHY SHOULD IT TAKE FREAKEN 6 WEEKS TO PROCESS. THAT IS ABSOLUTE ****!!! CALL ME ASAP ALEXANDER FORBES!!! I EVEN CALLED THEM LAST WEEK AND SPOKE TO ANOTHER HELPFUL GUY AND HE GAVE ME SOME HOPE OF COLLECTING MY MONEY SOON BY THE END OF THIS WEEK AND WHEN I SPOKE TO THIS LADY TODAY SHE SAYS SARS REJECTED IT WHAT NONSENSE IS THAT