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NT N
1 reviews | Active since Sept 2022
06 Oct 2022, 19:50
Terrible service
I claimed disability income benefits at Alexander Forbes on 06 August 2021 I dd follow up they told me that they still investigating it was june 2022,on August 2022 they send email asking for my ID cope i send it. till today i haven't received anything .
Helpful (0)
Replies (4)0
Replies (4)
Alexander Forbes Financial Services's replyOfficial
07 Oct 2022, 08:14Dear NT
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply07 Oct 2022, 08:14
Official
Dear NT
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
NN
NT N's updateReviewer Update
07 Oct 2022, 14:28Pls check your inbox or emails
NN
NT N's update07 Oct 2022, 14:28
Reviewer Update
Pls check your inbox or emails
Alexander Forbes Financial Services's replyOfficial
10 Oct 2022, 14:07Dear NT
We confirm that we received your email and our team will be working on your complaint.
We confirm that we received your email and our team will be working on your complaint.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply10 Oct 2022, 14:07
Official
Dear NT
We confirm that we received your email and our team will be working on your complaint.
We confirm that we received your email and our team will be working on your complaint.
Kind Regards
Customer Insights and Escalations
NN
NT N's updateReviewer Update
12 Oct 2022, 12:44Good day,
Kindly advise on the update
Kindly advise on the update
NN
NT N's update12 Oct 2022, 12:44
Reviewer Update
Good day,
Kindly advise on the update
Kindly advise on the update