1 reviews | Active since Dec 2019
Terrible Service
My withdrawal claim was submitted on 10 Oct 23. When I resigned, I sat with an advisor from Alex Forbes, who indicated to me that I will receive my payout within 4-6weeks, which will be in Nov. I’ve been tracking my claim online, and my claim had sat under Claim Registered for about 33 days a week ago. All of a sudden, that process has been reset, so I decided to call an agent, and I was told that my Oct contribution was received a week ago and this I’m gonna have to wait for another 4-6 weeks. Guys! I got bills to pay, I don’t have the means to make alternatives! My power has been off for the past week due to late rent payment. Is there an official at Alex Forbes who can give me clear answers and alternatives?
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Please be advised that one of our specialists will be in contact with you.
Kind Regards
Customer Insights and Escalations
Please be advised that one of our specialists will be in contact with you.
Kind Regards
Customer Insights and Escalations