LP
Lehwelere P

1 reviews | Active since Oct 2015

20 Oct 2015, 13:39

Terrible service

I have reported a claim with Alexander forbes for small dent in August and till today my claim is not resolved. spoke to their advisors who in turn referred me to someone at smartuma (Yolandi) initially they sent me wrong repairer details. I have made numerous follow ups then they refereed me to get a quote which I did however no comprehensive response even today. THIS IS PATHETIC TO SAY THE LEASE. I HAVE NEVER RECEIVED SUCH A TERRIBLE SERVICE IN MY LIFE

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Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply20 Oct 2015, 15:32
Official
Hello Saint_LK,

We Acknowledge receipt of your complaint.

Please note that your complaint has been referred to the relevant divisional manager who will be in contact with you shortly.

Kind Regards,

Complaints Management Services