PM
Phillipa M
1 reviews | Active since Jan 2025
16 Feb 2026, 18:31
Terrible delayed service
*** Re: (LM) QUERY ***68 00 Terrible delayed service. Same documentation requested over and over for deceased pension payout
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Alexander Forbes Financial Services's replyOfficial
17 Feb 2026, 08:09Dear Phillipa
At Alexforbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint. We will investigate the matter and provide feedback using the contact details you have provided.
Regards
Alexforbes Customer Experience
Alexander Forbes Financial Services's reply17 Feb 2026, 08:09
Official
Dear Phillipa
At Alexforbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint. We will investigate the matter and provide feedback using the contact details you have provided.
Regards
Alexforbes Customer Experience