CM
Constance M

1 reviews | Active since Jun 2022

27 Apr 2026, 18:50

Terrible Clientelle Service

Very Poor Clientelle service, been trying to get hold of them to assist my mother with her pension fund but no department is taking accountability to assist.

0
Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply29 Apr 2026, 08:16
Official
Dear Constance,

At Alexforbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint. 

We will investigate the matter and provide feedback using the contact details you have provided. 

Regards
Alexforbes Customer Experience