TM
Thato M
1 reviews | Active since Jun 2025
28 Jul 2025, 09:32
Terrible
Terrible experience waiting for claim to be processed for 10weeks now. People should rethink this company and put their money in trusts, this is diabolical to say the least. I'm appalled at their service
Helpful (0)
Replies (1)0
Replies (1)
Alexander Forbes Financial Services's replyOfficial
28 Jul 2025, 11:18Dear Thato, At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalations
Alexander Forbes Financial Services's reply28 Jul 2025, 11:18
Official
Dear Thato, At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalations