TM
Thelma M
1 reviews | Active since Jun 2018
27 Feb 2023, 23:01
Terrible
A whole new year and Alexandra forbes can not help me with gaining access to my account yet they happily continue to be a deduction on my pay slip how lovely🙄
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Alexander Forbes Financial Services's replyOfficial
28 Feb 2023, 09:23Dear Miss Matshili At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind RegardsCustomer Insights and Escalations
Alexander Forbes Financial Services's reply28 Feb 2023, 09:23
Official
Dear Miss Matshili At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind RegardsCustomer Insights and Escalations