Tax directives

I am utterly disgusted in the way Alexander Forbes agents including complaints department deals with ones queries.

I resigned and left my company in 2022 I am currently unable to receive a Tac Directive due to an *********** agent who dealt with my claim at the time according to Alex Forbes my first payment in 2022 has failed the 2nd payment made to me was not taxed now they keeping me accountable for an amount of R19000 before they can assist with a tax directive.

This is extremely unprofessional!!

I was promised since November 2024 feedback regarding the tax team up to date 22 April 2025 no feedback at all, I am promised callbacks everyday of the complaints department up to date nothing!!!