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Andre D
1 reviews | Active since Mar 2023
23 Mar 2026, 08:21
TAX Directive error still not fixed
I have been following up with Alex Forbes as I have been sent a letter by SARS that I owe R2500 because of their error on a Tax Directive, I have complained since December , till now the issue is not resolved. This is really pathetic service that emails get ignored over and over and no one responds.
I NEED THIS RECTIFIED ASAP!!!
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Alexander Forbes Financial Services's replyOfficial
23 Mar 2026, 10:29Dear Andre,
At Alexforbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint.
We will investigate the matter and provide feedback using the contact details you have provided.
Regards
Alexforbes Customer Experience
At Alexforbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint.
We will investigate the matter and provide feedback using the contact details you have provided.
Regards
Alexforbes Customer Experience
Alexander Forbes Financial Services's reply23 Mar 2026, 10:29
Official
Dear Andre,
At Alexforbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint.
We will investigate the matter and provide feedback using the contact details you have provided.
Regards
Alexforbes Customer Experience
At Alexforbes, our clients are important to us, and I am sorry to learn that you are dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint.
We will investigate the matter and provide feedback using the contact details you have provided.
Regards
Alexforbes Customer Experience