BM
Bryne M
1 reviews | Active since Dec 2020
30 Oct 2024, 10:59
Tax Directive Declined CRM:***
I app**** for 2 ports savings on the 7th of September on the 30th AF app**** for tax directive and was declined then I contacted Sars to sort my issue and it was sorted . i informed Alexander Forbes that the issue is sorted and they **** to me that they are reapplying for a directive. I have been calling Sars to check if there was another directive app**** for Sars said they last app**** on the 30th of September. Why would people say they re app**** yet they did not. Can someone from AF just help me sort this issue out. I am very disappointed by your dishonest lying that you reapp**** yet you did not?
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Alexander Forbes Financial Services's replyOfficial
30 Oct 2024, 11:20 Dear Bryne,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply30 Oct 2024, 11:20
Official
Dear Bryne,
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations