TM
Thabo M
1 reviews | Active since Jul 2016
28 Dec 2022, 11:36
Tax certificate issue is costing me R2k a month in fines
I am unable to submit my tax return return for 2022 because A Forbes has submit an incomplete tax certificate. I have raised the issue many times and the return issue remains unresolved. SARS has in the interim issue me with administrative fines. A Forbes is liable to pay the fines issued by SARS
Helpful (0)
Replies (1)0
Replies (1)
Alexander Forbes Financial Services's replyOfficial
28 Dec 2022, 11:56Dear Mr Mogobe
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply28 Dec 2022, 11:56
Official
Dear Mr Mogobe
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations