RN
Robin N
1 reviews | Active since Sept 2021
14 Sept 2021, 17:18
Take your clients seriously
I have been waiting for a response on my email regarding provident fund since last week. You say you'll get back to a person in 3 working days and we are now at 6???? How exactly does this work?
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Alexander Forbes Financial Services's replyOfficial
15 Sept 2021, 15:07Dear Robin At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind RegardsClient services
Alexander Forbes Financial Services's reply15 Sept 2021, 15:07
Official
Dear Robin At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind RegardsClient services