Subject: Urgent Escalation: Unresolved Tax Directive Issue Since July 2024 I am writing to express my deep frustration and disappointment with the handling of my request for a Tax Directive, which has been ongoing without resolution since July 2024

Subject: Urgent Escalation: Unresolved Tax Directive Issue Since July 2024 I am writing to express my deep frustration and disappointment with the handling of my request for a Tax Directive, which has been ongoing without resolution since July 2024. Despite my consistent and timely communication, I have received no meaningful assistance or progress.I have been attended to by the following representatives Mpho Molabi Dipuo Fakude Nkosana Dhlamini Semone GovendeUnfortunately, despite their involvement, my issue remains unresolved. The lack of accountability, efficiency, and urgency is unacceptable—especially from a company of your reputation, entrusted with the financial well-being of so many people.Due to this incompetence and neglect, my case has now been escalated to SARS, causing me undue stress, financial pressure, and unnecessary reputational risk.