KN
Kabe N
1 reviews | Active since May 2019
13 Jul 2022, 21:01
Struggling to get Tax Certificates for Tax year
I have been struggling to get hold of consultants who can help me with tax certificate. I have sent an email, no response. Other companies automatically email this to me unlike having to request for it and wait. Please improve. Tax certificates shouldnt be this complicated.
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Alexander Forbes Financial Services's replyOfficial
14 Jul 2022, 10:33Dear Kabe
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations
Alexander Forbes Financial Services's reply14 Jul 2022, 10:33
Official
Dear Kabe
At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention.
We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused.
We will investigate your query and provide feedback with the contact details provided.
Kind Regards
Customer Insights and Escalations