GM
Godfrey M
1 reviews | Active since May 2017
30 Jul 2025, 14:51
Still waiting for payment since April.
Good Day
I log a call to have my niece' funds to be paid out since March to date Alexander Forbes has not done anything about it except responding to calls and the emails only when you contact them. They promised that they will pay before the 15th of August 2025 which I don't believe them. Her Mother can be contacted on this number *** or My niece could be reached on this number ***.
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Alexander Forbes Financial Services's replyOfficial
31 Jul 2025, 08:57Dear Godfrey, At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalations
Alexander Forbes Financial Services's reply31 Jul 2025, 08:57
Official
Dear Godfrey, At Alexander Forbes, our clients are important to us and I am sorry to learn that you’re dissatisfied with our service. Thank you for taking the time to bring this to our attention. We hereby acknowledge receipt of your complaint and apologies for the inconvenience caused. We will investigate your query and provide feedback with the contact details provided. Kind Regards Customer Insights and Escalations