NS
Nadia S

1 reviews | Active since Mar 2014

12 Jan 2016, 13:55

Still waiting for ANY feedback

I posted a complaint on 6 Jan 2016 about my Fiance's delayed payout and received a response by Kusha Naidoo that the matter will be investigated and feedback given to us. It has been a week, not a single form of contact has come from AF side. Do AF consultants know what kind of stress they place on the people who are kept waiting in the dark?<br> <br> We need answers please, this is really not funny.

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Replies (1)
Alexander Forbes Financial Services
Alexander Forbes Financial Services's reply12 Jan 2016, 14:29
Official
Hello triden07,

Thank you for contacting Alexander Forbes.

Please be advised that an email with communication was sent to you on the 11/01/2016 to your email address above.

I have however called Mr Swanepoel now, and have assisted him and provided him with feedback.

Kind regards
Kiren Singh