Still waiting for a clerical error that I was told was already fixed.

Getting really annoyed and wanted to vent, I quit my job almost 3 months ago to move to a new position, I put in a claim from Alex forbes, planning to use it for a house diposit, I was told everything was in order and it would take up to 6 weeks, around a month later I noticed my claim was noonger listed on the website so I called and was informed a due was still owed and that it would be payed end of that week and the claim processed. A couple weeks later still nothing showing on the site I called again and was informed that my exit date was recorded incorrectly as end of November, (I went back and checked but the forms I signed and they did state the correct date in September) after some back and forth with my old HR I was able to get an email sent and when I called again a week later I was informed the issue was resolved.

I called again today as the site still doesn't show my correct exit date only to be informed that on their side it still indicates I quit in November. Of course since I didn't work there in Oct and Nov those dues won't ever be payed and it's starting to feel like I'll never receive my claim...

Ps the people in the call center are very polite and I don't blame them.